New- This case has been submitted but has not yet been accepted or rejected by the GA OCI Administrator.
Waiting for Payor– This case is waiting on more information to be submitted by the payor.
Waiting for Applicant- This case is waiting on more information to be submitted by the applicant or provider.
Pending Settlement- This case has been accepted by OCI and the provider and payor should be attempting to negotiate a settlement offline, or uploading additional supporting documentation to the case via GovLink.
Settlement Reached- GA OCI was notified by either the provider, payor, or both that a settlement was reached on the case.
In Arbitration- This case was unable to reach a settlement and has been sent or is in process of being sent to the contracted arbitrator.
Arbitration Complete- The case was sent to arbitration and the arbitration process has been completed.
Closed- the case was determined to no longer be valid or need to pursued and has been closed out.
Needs Review- Additional documentation was submitted to the case by either the payor or the provider and is pending review from the OCI attorney to be accepted into the case.
