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Quick Guide: External – Account Notifications



Notification Settings

To access the Notification Settings – 

  • Click the Initials on the top right corner of the screen.
  • Select Notifications
  • Navigate to the Notifications tab in the User Settings window.

The Notifications tab controls the flow of email alerts for events tracked within the system.

  • Email – Notifications are sent directly to the user’s email address.
  • In App – Notifications can be viewed on the user’s dashboard when logged in to GovLink.

Admin – Work Groups:

  • Work Group Que Assignment – Will notify a user when a filing has been assigned to a work group, they are a member of.

Family/Domestic – Filing Administration:

  • Assignment Change – Once a filing is assigned to a different user, the notification will be sent to the user who created the filing, the assigned user, and anyone following that case.
  • External Case Update – Occurs when someone external files into the case.
  • Filing Accepted – Will notify users who created a filing and/or following a case when a filing is manually accepted.
  • Filing Deleted – Will notify users who are following a case when a filing is deleted.
  • Filing Rejected – Will notify users who are following a case when a filing is manually rejected.
  • Filing Submitted – Will notify users who are following a case when a filing is downloaded and filed within GovLink.

Regulatory Records Management – Filing Administration:

  • Assignment Change – Once a filing is assigned to a different user, the notification will be sent to the user who created the filing, the assigned user, and anyone following that case.
  • Filing Accepted – Will notify users who created a filing and/or following a case when a filing is manually accepted.
  • Filing Rejected – Will notify users who are following a case when a filing is manually rejected.
  • Filing Submitted – Will notify users who are following a case when a filing is downloaded and filed within GovLink.

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  2. Quick Guide: User Account Settings
  3. User Management
  4. Reworking a Rejected Referral
  5. Quick Guide: System Settings
#account notifications #external settings #Notification settings #setting up notifications
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Notifications