New- This request has been submitted but has not yet been accepted or rejected by the GA OCI Administrator.
Sent to Division– This request is waiting on more information to be submitted by the appropriate division.
Pending Requestor- This request is waiting on payment to be submitted by the requestor user.
Pending Settlement- This case has been accepted by OCI and the provider and payor should be attempting to negotiate a settlement offline or uploading additional supporting documentation to the case via GovLink.
Request Complete- GA OCI has completed the request.
Request Canceled- The request has been canceled by the requestor.
Closed- the case was determined to no longer be valid or need to pursue and has been closed out.