OCI Open Records: What Do The Statuses Mean?
- New- This request has been submitted but has not yet been accepted or rejected by the GA OCI Administrator.
- Sent to Division– This request is waiting on more information to be submitted by the appropriate division.
- Pending Requestor- This request is waiting on payment to be submitted by the requestor user.
- Pending Settlement- This case has been accepted by OCI and the provider and payor should be attempting to negotiate a settlement offline or uploading additional supporting documentation to the case via GovLink.
- Request Complete- GA OCI has completed the request.
- Request Canceled- The request has been canceled by the requestor.
- Closed- the case was determined to no longer be valid or need to pursue and has been closed out.
